EPG system

procedure and conditions                 

Quotation

  • Click on the item below you want to be quoted and press [add to list]
  • To add more items to the list press the Products tab again
  • Check out then and complete the address form. No payments are required now but select the payment method (Bank or PayPal) for possible later use
  • Upon submission of the quote request an automatic quote copy (valid for 90 days) will be sent to your e-mail address
  • PRICES (in €)in this quote are based on payment after delivery
  • Soon after that you will receive 1) a confirmation pdf of the quotation, and 2) a pdf proforma invoice for payment in advance DISCOUNT prices
  • Prepayment discount prices are also shown for each product below

Ordering

  • Payment in advance of the proforma invoice is the most simple and cheapest way for order confirmation and shipment (see below) initiation
  • Payment after delivery  Let us know this choice. This is more complicated (bureaucracy) and therefore, more expensive (see quote).
  • In case your institution needs to issue a purchase order (PO), please send this and you will receive an adjusted (proforma) invoice In both cases an invoice will be sent when shipped
  • credit card choice will be followed by sending you a PayPal mediated invoice (with instructions)
  • bank transfer choice: use Swift code/IBAN details in the (proforma) invoice´s footer

Shipment

  • Equipment with insurance shipmemt (TNT/FedEx) will be handled within 2 weeks (if in stock, see Availability.pdf) after your payment has been booked or after confirming to pay after delivery. You will receive a shipment notification with track and trace number.
  •  For consumables only, shipment will be by registered regular mail
  • If your institution may require a different transport/import, additional charges for extra administration may be added to the EXW price.

Warranty:  5 year on the Giga-8dd equipment parts (not on consumables)

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