EPG system

procedure and conditions                 

Quotation

• Click on the item below you want to be quoted and press [add to list]
• To add more items to the list press the Products tab again
• Check out then and complete the address form. No payments are required now but select payment by bank for possible later use
• Upon submission of the quote request an automatic quote copy (valid for 90 days) will be sent to your e-mail address
• Soon after that you will receive 1) a confirmation pdf of the quotation, and 2) a pdf proforma invoice for payment in advance DISCOUNT prices (only when ordering the Giga-8dd System)

Ordering

• Payment in advance of the proforma invoice is the most simple and cheapest way for order confirmation and shipment (see below) initiation
• Payment after delivery  Let us know this choice. This is more complicated (bureaucracy) and therefore, more expensive (see quote).
• In case your institution needs to issue a purchase order (PO), please send this and you will receive an adjusted (proforma) invoice In both cases an invoice will be sent when shipped
• bank transfer choice: use Swift code/IBAN details in the (proforma) invoice´s footer

Shipment

• Equipment with insurance shipmemt (TNT/FedEx) will be handled within 2 weeks (if in stock) after your payment has been booked or after confirming to pay after delivery. You will receive a shipment notification with track and trace number.
•  For consumables only, shipment will be by registered regular mail
• If your institution may require a different transport/import, additional charges for extra administration may be added to the EXW price.

Warranty:  5 year on the Giga-8dd equipment parts (not on consumables)